Frequently Asked Questions (FAQs) – Water Filters & RO Systems in Pakistan

1. What is the water production per hour?

Water production depends on the RO system capacity. Domestic RO systems usually produce 12–20 liters per hour, while commercial and industrial RO plants can produce hundreds to thousands of liters per hour.

2. Which RO system is best for home use?

The best RO system depends on your water quality (TDS level). For normal home use, 5–7 stage RO systems are commonly recommended. Contact us for guidance based on your water condition.

3. How much space is required to install an RO system?

Domestic RO systems require very little space and can be wall-mounted or placed under the sink. Commercial RO plants require more space depending on capacity.

4. Will the taste of water improve after installation?

Yes, RO systems and proper filtration remove impurities, bad odor, and salts, significantly improving the taste and quality of drinking water.

5. What happens if filters are not changed on time?

If filters are not replaced on time:

• Water quality decreases
• RO membrane can get damaged
• System performance reduces

Regular replacement is very important.

6. What is the maintenance cost of filters?

Maintenance cost depends on filter type and usage. Typically, domestic filter replacement is affordable and required every 3–6 months.

7. What is the difference between 6, 7, and 8 stage filters?

Higher stages mean additional filtration layers:

• 6 stage: basic RO purification
• 7 stage: added mineral or carbon stage
• 8 stage: enhanced purification & taste improvement

Water quality difference is slight, but stages improve overall performance.

8. What TDS level is best for drinking water?

Ideal drinking water TDS is usually between 50–150 ppm, depending on health standards and local water conditions.

9. Is your product local or imported?

We provide imported water filters and RO systems sourced from countries like Vietnam, Taiwan, China, Thailand, and UAE for better quality and performance.

10. How much warranty do your products have?

Warranty depends on the product type. Basic components may have limited warranty, while some systems include extended support. Contact us for product-specific warranty details.

11. Can I replace filters myself?

Yes, basic filter cartridges can be replaced easily. However, for proper performance, we recommend professional service.

12. Do you provide regular maintenance services?

Yes, we provide installation, maintenance, and repair services for water filters and RO systems across Pakistan.

13. Do you provide service reminders for filter replacement?

Yes, we can guide and remind customers about timely filter replacement for better system performance.

14. What is the difference between RO systems with stand and gauge and those without?

Systems with stand and pressure gauge provide better monitoring and support, making maintenance easier and improving system durability.

15. What should I do if I receive a damaged product?

If your product is damaged due to courier handling, contact us immediately. We will arrange a replacement as per our policy.

16. Is the product checked before shipping?

Yes, all products are properly checked, packed, and secured before dispatch to ensure safe delivery.

17. How many days does delivery take?

Delivery usually takes 2–5 working days depending on your city and courier service.

18. In which cities do you provide your services?

We provide services across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Bahawalpur, and other cities.

19. After installation, where can I buy spare parts?

You can purchase parts directly from us or through our 500+ retailer network across Pakistan, making spare parts easily available.

20. How can I claim warranty?

To claim warranty, contact us with your order details. Our team will guide you through the process based on product terms.

21. Is there any difference in water quality between 6, 7, and 8 stage systems?

The difference is minimal in purification, but additional stages may improve taste, mineral balance, and overall water quality.

22. Do you provide RO plants for water business or commercial use?

Yes, we provide complete RO plant solutions for water businesses, bottled water setups, and industrial use across Pakistan.

23. Do you provide installation services?

Yes, we provide professional installation services for water filters and RO systems in major cities across Pakistan.

24. How can I choose the right system for my water?

The right system depends on your water condition. We recommend testing your water (TDS and quality) and then selecting the appropriate solution with expert guidance.

For more information or expert consultation, contact Axtron Pakistan via WhatsApp or call us anytime.